At Addition Financial Arena, we strive to provide all patrons with a top-notch live entertainment experience. Our staff is committed to accommodating the needs of individuals with disabilities and their companions. 

Accessible Seating

ADA Accessible seating is available on Addition Financial Arena's main concourse level on a first-come, first-served basis.

To ensure that patrons with seating accessibility issues, disabilities, limited mobility and their guests have the same opportunities to enjoy any event within Addition Financial Arena, ADA ticket sales are available in person at the box office and online via Ticketmaster.

Accessible Parking

Accessible parking is available in parking Garage D and F. Garage D offers accessible parking on the ground floor, while Garage F includes an elevator and accessible access on all floors.

Please note that if you do need accessible parking, you still must pay for an event parking pass either in advance via Ticketmaster or upon entry on site.

Drop-Off/Pick-Up Locations

Drop off locations for patrons are located at the corners of East Plaza Drive and Gemini Blvd and West Plaza Drive and Gemini Blvd.


Elevators to the second level main concourse are located on the West side of the arena lobby. These elevators make all levels of Addition Financial Arena accessible.

Interpretive Services

If you would like to request interpretive services while attending an event at Addition Financial Arena, please contact us at (407) 823-3070.

Medical Equipment

Exceptions can be made to our prohibited items policy for medical needs. If you have more specific questions, please call (407) 823-3070.

Service Animals

Addition Financial Arena welcomes patrons who require the use of a service animal when the animal has been individually trained or is in training to do work or perform tasks for the patron.

All other animals are prohibited. Guests using a service animal will be responsible for the animal’s care and supervision when present at the facility.

Wheelchair Access

Yes. However, wheelchairs are limited and available on a first come, first served basis. If you need assistance, please contact the nearest staff member when you arrive at Addition Financial Arena.

Website Accessibility Statement

In fulfilling our purpose, Oak View Group is committed to operate and maintain Addition Financial Arena with the highest standards in order to provide a world-class sports and entertainment facility that is clean, safe, offers exceptional customer service and products, and offers something for everyone. In connection with our purpose, Addition Financial Arena is committed to improving the accessibility and usability of its website, Addition Financial Arena has implemented the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard.

Please call us at (407) 823-3070 should you have difficulty using or accessing any element of We will work with you to provide the information or transaction you seek through a communication method that is accessible for you and consistent with applicable law.